CS Core Engineer at Nokia Networks - Dar es Salaam
General Purpose:
Plans and performs technical activities to service the customer independently directly or through customer interface.
Main Responsibility Area:
Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Works with the responsibility of responding to customer problems directly or through internal customer interface. Solves technical problems.
Position Description :
Operation and maintenance of NSN Rel. 4 CS Core networks, Main Network Elements supported:
MSC Server ( M15 release) & MSC Server ATCA ( M16)
MGW (U5 ) & MGW ATCA
CDS (M15)
STP ( Ex Siemens)
Responsibilities:
Release 4 NSN CS Core Network Elements operations
STP ( EX-Siemens ) - Operations & Maintenance
Managing Core operations KPIs
Resolution of trouble tickets raised by NOC / Customer / other SLM Teams
Escalation of complex faults to the next level for support
Liaison with other SLM team to resolve faults / technical issues
Detailed analysis of core Performance Data for faults
Supporting Core optimization team.
Actively participate in CS core equipment acceptance test for handover between delivery and MS/ Customer
Signaling traces (protocol analyzer) analysis to resolve faults
Daily / weekly routine maintenance checks and operations
DELIVERABLES / PERFORMANCE MEASURES (Goals and targets to be achieved, reporting etc.):
Core NE’s downtimes decreased, meeting SLAs Roaming operations
Expansion on A interface / POI ( new or existing)
Rehoming POIs / BSC’s / RNC’s
Integration of new BSCs / RNCs
Backup (Fall back / charging files) internal & external media as per process.
Routing & numbering plan definition and changes
Circuit group management / Signaling links creation management and modifications / Digit analysis etc
Desired Skills and Experience
1 year or less experience
Experience in communicating with different groups/teams.
Ability to adapt to work in a multicultural environment
Analytical and conceptual thinking, problem solving ability
Collaboration skills
End user / Customer service orientation
Integrity and credibility.
Good communication skills
Self motivated and ability to motivate other
APPLY
