Job Title: TRAVEL ASSISTANT, G6
Department/ Office
International Criminal Tribunal for Rwanda
Duty Station
ARUSHA
Posting Period
21 January 2014-20 February 2014
Job Opening number
14-ADM-ICTR-31372-R-ARUSHA (R)
United Nations Core Values: Integrity, Professionalism, Respect for Diversity
Organizational Setting and Reporting
Division of Administrative Support Services of ICTR, General Services Support Section.
Responsibilities
Performs the function of higher level supervisor of the Travel and Shipping Unit.
Monitors and directs the area of travel, shipping and visa activities from the establishment of travel entitlements and travel arrangements for UN officials.
Identifies and evaluates new developments with airline regulations for appropriate applications to UN Requirements.
Decides on priorities and procedures to maximize utilization of existing resources while maintaining and improving the quality of service being rendered.
Represents the unit in all official meetings of travel related issues.
Approves correspondence between ICTR and the Ministry of Foreign Affairs in respect of visas, residence permits, PRO6s, vehicle registration and other related matters.
Reviews information regarding the use of a local shipping company related to shipments of personal effects and household goods
Sources the most cost-effective and reliable shipping company to handle shipping matters
Advises staff members on the guidelines/processing of insurance claims for lost or damaged goods.
Performs all administrative activities for the unit.
Assists in the preparation of budget estimates
Coordinates and liaises with ICTY travel Unit.
Competencies
Professionalism - Knowledge of travel related processing requirements; plans, manages and resolves conflicting priorities. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations.
Communication - Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify, and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.
Planning& Organizing - Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.
Accountability - Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable.
Client Orientation - Considers all those to whom services are provided to be 'clients' and seeks to see things from clients' point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients' needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.
Education
High school diploma or equivalent.
Work Experience
A minimum of Seven (7) years of experience in travel administration, including travel rate construction, routing, and travel reimbursement, or related area. Knowledge of UN Travel and Shipping regulations and rules is required.
Languages
English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required. Knowledge of another official United Nations language or Kiswahili is an advantage.
Assessment Method
Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview
Special Notice
The appointment is limited to the ICTR. Appointment of the successful candidate on this position will be limited to the initial funding of the post. Extension of the appointment is subject to the extension of the mandate and/or the availability of funds. As the international tribunals are not integrated in the Secretariat, UN Staff Members serve on assignment or secondment from their parent department/office if selected. Appointments of staff members in the United Nations are subject to the authority of the Secretary-General. Staff Members are expected to move periodically to new functions in accordance with established rules and procedures, and may in this context be reassigned by the Secretary-General throughout the Organization based on the changing needs and mandates.
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