AjiraKwanza - Opportunities at your Finger Tips

ROLE PURPOSE
To manage the country demand planning in order to achieve the target Customer Service Level at the appropriate cost
To provide a single coordination point of contact for CRO, Demand Management, Supply Planning and Order Management and Distributors
ACCOUNTABILITIES:
Manage and ensure aggregated Demand and Replenishment plans for Crop Protection and Seeds business as part of the monthly planning cycle, in the relevant tools and communicate country requirements to Region and Global Supply functions
Data handling using SPS/APO as a planning tool: ensure all changes in product range are correctly reflected to allow efficient demand planning
Ensure that forecast is visible as early as possible. Monitor phase-out products and ensure forecast is reflected correctly
Works closely with distributors, Basel funtions and planners to ensure on time deliveries and no stock outs of key products
To use market information to negotiate better supply dates and to minimize stock out or arrival delays
Ensure that orders and letter of credit are notified in time according to the planning
Ensure that all documents prepared to obtain the “import authorization” and documents needed for clearing the goods are in accordance with the local regulation and ask for corrections if necessary
Ensure key inputs into Best View forecast are done and that any arising problems are communicated immediately with suggestions for improvement
Review the Best View forecast and events and market opportunities on a monthly basis
Prepare, present the data for the monthly SOP meeting and inform Key Channel Partner on any supply issue
Monitor and report in the SOP meeting any hard or soft lost sales
Prepare and introduce complaints in the system and ask for feedback if needed
Monitor monthly the stocks at the distributor’s level and inform Key Channel Partner

Desired Skills and Experience
KNOWLEDGE SKILLS & EXPERIENCE
Good knowledge of Demand Planning and Order Management processes and AgroKlik, SPS, APO tools
Organization skills
Communication skills
Good knowledge of English and Swahili


Behaviors Critical for the role
Efficiency, motivation, discretion, fastness, work efficiently under stress situation
Goal oriented, committed to achieve the targets
Strong customer orientation and team working
Process oriented
Key interaction /Relation
Internal
Key Channel Partner
Order Management
Regional/Global Supply Planning functions
Finances Department
External
Distributors


CRITICAL SUCCESS FACTORS AND KEY CHALLENGES


Short term (1-2 years)
Work closely with the Distributors and Supply Chain to ensure that production and sales forecast are aligned to deliver the business plan
Full knowledge and use of SPS, WebFet and WebBus.
Ensure implementation and train the distributors to use Agroclick
Provide accurate forecast reflecting the best view
On Time delivery for minimum 80% of planned orders
Accurate data presented on monthly SOP meeting
Midterm (3-5 years)
Full knowledge and use of sophisticated tools : SAP
On Time delivery for minimum 90% of planned orders